Support
Need help with parat.io workouts? Email us and we'll get back to you.
Email supportTo help us help you faster, please include:
- Your device model
- Your iOS version
- The app version
- Your trainer model
We usually reply within a few days.
Frequently asked questions
- Which trainers work with parat.io workouts?
- Most Bluetooth smart trainers (FTMS) and Bluetooth heart-rate straps.
- How do I disconnect Strava?
- In the app, go to Settings → Disconnect Strava. You can also revoke access on strava.com under Settings → My Apps.
- Where is my data stored?
- On your device. You can optionally save it to your own iCloud Drive or Files.